1. Introduction

Welcome to Sensorysmart ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your child. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web and mobile application.

Important: Sensorysmart is designed to help parents create personalized sensory activities for their children. We take the protection of children's information very seriously and comply with applicable children's privacy laws.

2. Information We Collect

Personal Information You Provide

  • Parent Information: Name, email address, account credentials
  • Child Information: Name, age, sensory processing assessment responses
  • Usage Data: Activity completions, ratings, duration of activities, journal entries
  • Communication Data: Messages sent through our AI Coach chat feature
  • Payment Information: Billing details processed securely through Stripe (we do not store payment card information)

Automatically Collected Information

  • Device Information: Device type, operating system, browser type
  • Usage Analytics: App usage patterns, feature interactions, session duration
  • Technical Data: IP address, login timestamps, error logs

3. How We Use Your Information

We use your information to:

Core App Functionality

  • Create and maintain your account
  • Generate personalized sensory activity recommendations based on assessment results
  • Track activity completions and effectiveness ratings
  • Provide AI-powered coaching and guidance
  • Enable journaling and progress tracking

Service Improvement

  • Analyze usage patterns to improve our recommendations
  • Develop new features and activities
  • Ensure app security and prevent fraud
  • Provide customer support

Business Operations

  • Process subscription payments
  • Send important account notifications
  • Comply with legal obligations

4. Information Sharing and Disclosure

We DO NOT sell, trade, or rent your personal information to third parties.

Limited Sharing

We may share information only in these circumstances:

Service Providers: We work with trusted third-party providers who help us operate our app:

  • Supabase: Database hosting and authentication (data encrypted and secured)
  • Stripe: Payment processing (PCI-compliant, we don't store payment details)
  • Vercel: App hosting and performance
  • AI Services: For our Coach chat feature (data is anonymized where possible)

Legal Requirements: We may disclose information if required by law, court order, or to protect the safety of our users.

Business Transfers: In the event of a merger or acquisition, user information may be transferred (users will be notified).

5. Data Security

We implement robust security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Secure Authentication: Password hashing and secure session management
  • Regular Updates: We regularly update our security practices
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Third-Party Security: Our partners (Supabase, Stripe) maintain industry-standard security certifications

6. Children's Privacy

Age Requirements: Sensorysmart is designed for parents/guardians aged 18 and older to use on behalf of their children.

Children's Information: We collect limited information about children (name, age, assessment responses) solely to provide personalized sensory activities. This information:

  • Is provided by parents/guardians only
  • Is used exclusively for generating appropriate activities
  • Is never used for advertising or marketing to children
  • Is protected with the same security measures as all user data

Parental Control: Parents have full control over their child's information and can request deletion at any time.

7. Your Privacy Rights

Account Management

  • Access: View all information we have about you and your child
  • Update: Modify your profile and child information at any time
  • Delete: Request deletion of your account and all associated data

Communication Preferences

  • Opt out of non-essential communications
  • Control notification settings

How to Exercise Your Rights

Contact us at seth@getsensorysmart.com or through your account settings.

8. Data Retention

  • Active Accounts: We retain your information while your account is active
  • Subscription Data: Billing information retained for tax and legal compliance (typically 7 years)
  • Deleted Accounts: Most data deleted within 30 days of account deletion
  • Backup Systems: Some data may persist in backup systems for up to 90 days for security purposes

9. International Users

Sensorysmart is based in United States. If you're using our app from outside this jurisdiction, please note that your information may be transferred to and processed in United States, which may have different privacy laws than your country of residence.

10. Cookies and Tracking

We use minimal tracking technologies:

Essential Cookies

  • Authentication and session management
  • Security features
  • Basic functionality

Analytics

  • Anonymized usage statistics to improve our app
  • No third-party advertising cookies
  • You can disable non-essential cookies in your browser settings

11. Third-Party Links

Our app may contain links to external websites or resources. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will:

  • Notify users of material changes via email or app notification
  • Post the updated policy with a new "Last Updated" date
  • For significant changes, we may require re-consent

13. Contact Information

Questions or Concerns

If you have questions about this Privacy Policy or our data practices:

Email: seth@getsensorysmart.com

Support: seth@getsensorysmart.com

Address: 1965 E Main St, Danville, IN 46122

Data Protection Officer

For users in regions requiring a DPO, contact: seth@getsensorysmart.com

14. Legal Compliance

This Privacy Policy is designed to comply with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Children's Online Privacy Protection Act (COPPA)
  • Other applicable privacy laws

Your trust is important to us. We are committed to protecting your family's privacy while providing the best possible experience with Sensorysmart.

This Privacy Policy was last updated on July 22, 2025 and is effective as of July 1, 2025.